Counterproductive Work Behavior

เป็นที่รู้จักในชื่อ: CWB · CWB-C · Deviant work behavior · Workplace deviance

Volitional behavior that harms or intends to harm the organization or its members. Five dimensions: abuse (interpersonal aggression), production deviance (deliberately poor work), sabotage (destruction of property or process), theft, and withdrawal (unauthorized absence or disengagement).

แหล่งที่มา:

Spector, P. E. & Fox, S. (2005). The stressor-emotion model of counterproductive work behavior. In S. Fox & P. E. Spector (Eds.), Counterproductive work behavior (pp. 151-174). APA.

DOI:

10.1037/10893-007